The sharing mailbox’s owner can add Reviewer permissions on the root of the mailbox from within Outlook or you, the Exchange administrator, can do it from within PowerShell with this cmdlet: Add-MailboxFolderPermission -Identity MailboxAlias:\ -User -AccessRights Reviewer Add a shared folder in Outlook Online, not just another mailbox. If you don’t, you’ll see the mailbox in your navigation pane, but it will appear to be empty, because Exchange won’t let you get a folder listing. There is one complication here, though, a bizarre and non-intuitive hold-over from the earliest versions of Exchange in the 1990s: You will need at least Reviewer permissions on the root of the mailbox that contains the shared folder. Select the mailbox that contains the shared folder(s) you want to open.Right-click on Folders in the navigation pane on the left.Under the Favorites folder, you will now see your selected folder.But you can still open the folder.Right-click on the desired Public Folder, and select Add to Favorites.Navigate to the Public Folder you would like to access using the instructions above.To add a folder as a favorite, follow the following steps. You will also be able to view and make changes to the calendar that is attached to the public folder. As long as you have the appropriate permissions, you will now be able to view all of the messages that you have sent (in your sent folder) and received in the public folder.Select the appropriate folder and public folder. The public folders are listed in alphabetical order by department.Click on the arrow to expand the section and then select All Public Folders. You will now see a new section in the navigation bar on the left side of the screen called Public Folders - your email address.Open the Outlook email application and click on the ellipsis in the bottom left hand corner.Accessing Public Folders in Outlook 2016 or 2019 The public folder is mapped to the Outlook application, not to your email account. If you switch to a different computer, you will need to follow this process again. The following instructions will assist you in mapping a public folder into Outlook 2016 or 2019.
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